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Q. |
The Buyer has not contacted me, what do I do? |
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A. |
If the buyer has not contacted you, you are firstly required to contact your Trade Co-ordinator. Your Trade Co-ordinator will then assist you by passing on further contact details for the Buyer.
Remember it is also your responsibility to contact the Buyer to organise delivery of the products you have sold as in Term 5.10. 5.10 Once the transaction has been made if there is a successful bidder/Customer it is your responsibility to directly contact the Customer immediately after the confirmed purchase to organize to collection of the goods within 10 days nationally and 15 days internationally. You will be deemed to have received the notification from the time that the notification is registered as having been sent to you by the Bartercard system.
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